We sincerely apologize for the lack of communication. The Proper Web is now under new management and we are just catching up on the support page posts. We are in the process of hiring a new support team, but can help answer any questions you may have in the meantime.
If you still have not received your downloadable link, you may do so in your Account under “API Downloads.” If it is not available there, please reach back out and we can get this issue sorted for you.
I am very happy to read that support is still active. I sent a few emails regarding my challenges with the theme with no response. I will repost them here to see if I can get a resolution from the team or maybe someone who has resolved this in the past. Thank you everyone in advance:
Does anyone have a means of removing or adding an article as a featured article *after* hitting publish? I’ve tried “stick to top of blog” and adding a custom field in which I choose “Featured” and the value “yes.” Nothing works, and it appears to me the option that works before I hit Publish is gone.
There are times when I do not want a featured image, so I like to keep up on removing the featured articles as I add new one because at times there isn’t enough news to merit a featured image, but I see no means of removing featured content either once it’s been added (after I hit publish).
Any guidance would be greatly appreciated. Thank you.
We are still working towards getting our support team back up and running, so please bear with us during this time. We will reach back out once the support team has been trained and they can answer any and all questions you may have.