The Proper Web is now under new management. We understand that some customers had trouble finding their downloads, and contacting support within the past year or so. Please know that all issues are being worked through and resolved- these include, but are not limited to:
- Emails & downloadable links in emails – If you have purchased a theme and did not receive an email to download the link, you can find the link in your Account under API Downloads. If you cannot locate this, please email us at email@example.com.
- Support Team – We are working on going through all support questions & hiring a new support team to resolve any issues you may have. We understand that support is an important part of your purchase.
- Theme Updates – We will be releasing updates to our themes shortly, so keep an eye out!
If you have any further questions, comments, concerns, or feedback, please reach us at firstname.lastname@example.org and we will respond to you in a timely manner.
The NEW Proper Web Team